ERC Group
References

Systems that have been running for two decades

Four national health systems, university hospital groups and specialist centres across twelve countries. Every figure below comes from a live deployment.

12
Countries with deployments
4
National health systems delivered
10,000+
Hospital beds under management
15,000+
Healthcare professionals using our systems
Certified and compliant to
ISO 9001ISO 27001IHEHL7 FHIRGDPR / KVKK / HIPAA
01

National programmes

Türkiye · Avicenna platform · Ministry of Health

National Healthcare System of Türkiye

National systems delivered for the Ministry of Health across two decades: the 2008 national healthcare system, the national appointment system, and the national DRG cost calculation.

National healthcare system
Implemented 2008
Central appointment system
Nationwide
National DRG
Cost calculation across the public sector
Connected systems
e-Nabız national e-health platforme-ReçeteMedulaSağlık-NetMKYSMHRS112 Emergency
Palestine · Avicenna HIS

National Health Information System of Palestine

A national deployment covering every public hospital and primary care directorate in the West Bank, operating under an open national licence extended to private and NGO providers.

Coverage
19 public hospitals and primary clinics
Population covered
100% of the West Bank
Admissions
1,019,397 across hospitals and primary care
Beds
738
Users
2,893
Hosting
Single private cloud in Ramallah
Licence
Open national licence, open to private and NGO providers
One national patient recordOpen licence · every public facilityACUTE HOSPITALSRafidiah Hospital215 beds · 535 staffAlia Hospital280 beds · 475 staffPalestine Medical Complex187 beds · 674 staffDarwish Nazal Hospital56 beds · 175 staffPRIMARY CARE DIRECTORATESRamallah directorate297 staffNablus directorate259 staffHebron directorate236 staffQalqilya directorate144 staffHippocrates blood bank32 staffPOPULATION BY GOVERNORATEHebron662,452Nablus364,333Ramallah328,811Qalqilya105,330
Connected systems
Central Ministry of Health warehousesOther Ministry of Health departmentsPACS imaging
Albania · Avicenna HIS

National Health Information System of Albania

A World Bank financed programme digitising public hospitals onto a single national private cloud.

Financing
World Bank financed project
Hospitals
12 public hospitals fully operational
Cities
Durrës, Elbasan, Vlorë
Hosting
Single national private cloud
Kosovo · Avicenna HIS

Integrated Health Information System of Kosovo

A country-wide integrated health information system connecting public hospitals and clinics into a single national platform.

Scope
National integrated health information system
Architecture
Scalable across standalone hospitals and hospital networks
Integrations
Ministry warehouses, ministry departments, PACS
Connected systems
Central Ministry of Health warehousesOther Ministry of Health departmentsPACS imaging
02

Hospital and clinical references

Ankara University Hospitals

Turkey · Avicenna HIS

Three campuses: İbni Sina, Cebeci and the Heart Centre. Complex multi-discipline workflow. AviCenna BI is live at İbni Sina.

2,500+
Beds
5,000+
Users
3
Sites
200,000+
Outpatients / month

Uludağ University Hospital

Turkey · Avicenna HIS
1,014
Beds
2,591
Users
2
Sites
89,316
Outpatients / month
100.7M / month
IT transactions

Bayındır Hospital Group

Turkey · Avicenna HIS

Four hospitals and clinics across Ankara, Istanbul and Izmir, on a centralised private datacentre with full module usage across medical, financial, HR and logistics.

353
Beds
3,976
Users
11
Sites
42,000
Outpatients / month
80.1M
IT transactions

Kadıköy Şifa Hospital

Turkey · Avicenna HIS
220
Beds
678
Users
3
Sites
17,620
Outpatients / month
27.6M / month
IT transactions

Kent Hospital

Turkey · Avicenna HIS
194
Beds
500
Users
2
Sites
12,450
Outpatients / month
14.5M / month
IT transactions

Al-Makassed Charitable Islamic Hospital

Jerusalem · Avicenna HIS
JCI accreditedReferral hospital

Referral hospital serving the wider region.

600
Beds
1,200
Users
2
Sites

Red Crescent Hospital

Jerusalem · Avicenna HIS
JCI accreditedSpecialist maternity

Specialist maternity hospital, with dedicated antepartum and delivery modules.

Caritas Baby Hospital

Bethlehem · Avicenna HIS
Paediatric

Children's Relief Bethlehem.

82
Beds
250
Users
03

Specialist deployments

Saudi Arabia · Avicenna EDIS

King Fahad Medical City

Emergency department information system covering registration, triage, examination, charting, consultation and disposition, with PACS imaging viewed inside the system.

  • Order entry, tracking and results for radiology, laboratory and pharmacy
  • Radiology images viewed within the system through PACS integration
  • Touch-screen optimised for use at pace
  • Medical device independent
United Arab Emirates · Avicenna CMS

Clinic networks, United Arab Emirates

Clinic management deployed across private clinic networks, covering appointments, records, pharmacy, invoicing and insurance claims.

  • Multi-tenant, so one deployment serves many independent clinics
  • e-Claim module and payer integrations
  • Full localisation support
European footprint

Our footprint across Europe

Where ERC has delivered in Europe — Horizon 2020 research consortia alongside commercial national health system implementations. Work outside Europe is listed in the timeline.

Turkey (HQ)ItalySpainPortugalCroatiaSwedenKosovoAlbaniaGreece
  • Engineering & operations hub
  • Horizon 2020 consortium
  • National implementation
Engineering & operations hub

Turkey (HQ)

Project

National Smart Health & Case-Mix DRG

National DRG platform managing 1.9M clinical cases across 85 public hospitals; the world's largest ICU automation integration (1,200+ beds) at Bilkent and Mersin City Hospitals.

Target population

85M+ nationwide coverage

Integrated technologies
AviCenna HIMS/ERP
ICU bedside telemetry
Clinical decision support
ACS DRG classification

Tell us what your health system needs to do

We work with ministries, hospital groups and funding agencies to scope national digital health programmes.

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